Privacy Policy

1. Who We Are

Apsa Creations ("we", "our", "us") operates the website apsacreations.in. We create and sell handcrafted jewellery and accessories. For privacy queries, contact us at admin@apsacreations.in.

2. Information We Collect

• Account information: Name, email address, and password when you register.
• Order information: Shipping address, phone number, and order details when you place an order.
• Payment information: Payments are processed by Razorpay. We do not store card numbers or bank details on our servers.
• Usage data: Pages visited, products viewed, and browser/device information, collected via cookies.

3. How We Use Your Information

• To process and fulfil your orders.
• To send order confirmations and shipping updates by email.
• To respond to your enquiries and provide customer support.
• To improve our website and product offerings through analytics.
• To detect and prevent fraud or misuse of our services.

4. Cookies

We use the following types of cookies:

• Essential cookies: Required for the shopping cart, checkout session, and authentication. These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our site (e.g., pages visited, time on site). You can opt out via the cookie banner.

You can update your preference at any time by clearing your browser's local storage or re-visiting the site.

5. Data Sharing

We do not sell your personal data. We share it only with:

• Razorpay — to process payments securely.
• Google Firebase — to store your account, order data, and power our app infrastructure.
• Courier / shipping partners — to deliver your orders.

All third parties are bound by their own privacy policies and applicable law.

6. Data Retention

We retain order records for 5 years for accounting and legal compliance. Account information is kept until you request deletion. You may request deletion of your personal data by emailing us.

7. Your Rights

Under applicable law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Object to or restrict certain processing.

To exercise any of these rights, email admin@apsacreations.in. We will respond within 30 days.

8. Security

We use industry-standard measures including HTTPS, Firebase security rules, and server-side validation to protect your data. No method of transmission over the internet is 100% secure, but we take reasonable precautions to protect your information.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions, please contact:
Apsa Creations
Email: admin@apsacreations.in